OUR PROCESS
Design | Material Selection | Template | Fabrication | Installation | Warranty
DESIGN
We will work with you or your builder to come up with the right design and material to make your new project a success, or we can work with your designer, taking-off from their blueprints to exactly match their project requirements and vision for the completed project.
MATERIAL SELECTION
We work with many different slab yards. Once you select a material to use for your project, this material that you chose will be tagged and sold to us for fabrication.
TEMPLATE
In order to provide the most accurate fabrication of your counter tops, we require a template of your counter top layout before beginning the fabrication process. Prior to installation you will want to make sure that your existing countertop is removed from the cabinets to allow for proper templating. We offer existing countertop removal / disposal services if they are requested in advance of the templating.
Our Templater will contact you to schedule a time that is convenient for you for templating / measurements. All cabinets will need to be permanently attached before we can template. We will also gather any missing information we will need, such as sink and faucet hole information, cooktop information, edge selection(s), etc.
FABRICATION
By this point we will have measured or templated your project, you’ll have signed our contract, and we’ll be ready to order the slabs required for your installation.
When your slab(s) arrive, we will screen your slabs for cracks and use our best judgment to verify that the material is of good quality and suitable for use. We will fabricate the slabs in a way to create the fewest seams possible while ordering as few slabs of material as possible. Again, we will do our best in layout to make your finished job look as good as possible. We want you to be happy with your material, so please do not hesitate to voice your concerns before we have started fabrication.
INSTALLATION
Once the material has been fabricated, it is now time to install your new counter tops. Our professional installers will arrive on site to complete your job and to ensure that you are happy with the final outcome.
WARRANTY
Our warranty is valid for a period of one (1) year from the date of installation.
Our warranty applies to material installed in its original location by one of our certified professionals and becomes null and void if the material is moved from its original installation location. Our warranty covers only the materials and workmanship supplied by Renaissance Fabrication, and expressly excludes defects in materials or workmanship supplied by any party other than Renaissance Fabrication (i.e., 3rd party installers).
Our warranty specifically excludes defects or damages caused by the following:
Customer abuse or misuse of the surface and failure to maintain stone properly, in accordance with Renaissance Fabrication recommendations given to each customer after completion of the job.
Any claim made against our warranty must be submitted in writing.